The User Choice program provides government funding to support the delivery of training for eligible apprentices and trainees in Queensland.

Under User Choice:

• Government funding contributes to the cost of training
• Apprentices and trainees may be required to pay a student contribution fee
• Employers may choose their preferred Supervising Registered Training Organisation (SRTO)

Funding eligibility and fee arrangements are determined in accordance with Queensland Government requirements.

To enrol in a User Choice funded apprenticeship or traineeship with Barber Temple, the following must be in place:

• A registered Training Contract approved by the Queensland Government
• Selection of Barber Temple as the Supervising RTO (SRTO)
• Completion of Barber Temple enrolment documentation

Training cannot commence until enrolment requirements have been met.

Notification of Enrolment (User Choice)

As an approved User Choice provider, Barber Temple must notify the Queensland Government of apprentice and trainee enrolments in accordance with User Choice policy and timeframes.

Student Consent

Before enrolment proceeds, Barber Temple must obtain consent for the collection, use, and disclosure of personal information for training and funding purposes.

Consent may be provided by:

• Signing or electronically accepting enrolment documentation, or
• Providing informed verbal consent during the enrolment process

If consent is not provided, Barber Temple cannot proceed with enrolment or funding claims.

Eligibility and Evidence Requirements
At enrolment, apprentices and trainees must provide:

• Proof of identity
• Evidence of eligibility for User Choice funding (if applicable)
• A valid and active Training Contract

Students are required to declare that all information supplied is accurate and complete.

All students undertaking nationally recognised training must have a Unique Student Identifier (USI).

A USI:

• Is required to issue a qualification or Statement of Attainment
• Records all nationally recognised training completed since 1 January 2015
• Provides access to an online training transcript

Without a USI, Barber Temple cannot issue certification.

Don’t have a USI?
Create one here

Allowing Barber Temple Access
Students can allow Barber Temple (RTO 41497) to access their USI transcript by:

1. Logging into their USI account
2. Selecting Manage Permissions
3. Adding Barber Temple as an approved organisation

Employer or Host Employer
The apprenticeship or traineeship begins with the employer, who:

• Employs the apprentice or trainee
• Works with an Australian Apprenticeship Support Network (AASN) provider to establish the Training Contract
• Provides a safe workplace and structured on-the-job training

Some apprentices may be employed through a Group Training Organisation (GTO), which employs the apprentice and places them with a host employer.

Employers are responsible for:

• Providing supervision and workplace training
• Paying wages and entitlements
• Maintaining a safe working environment
• Allowing time for off-the-job training and assessment

Australian Apprenticeship Support Network (AASN)
AASN providers support employers and apprentices by:

• Establishing and registering Training Contracts
• Explaining rights and obligations
• Advising on incentives and support payments
• Providing ongoing support throughout the apprenticeship or traineeship

The employer engages an AASN provider to commence the apprenticeship.

More information can be found here: Supporting your business in Queensland | Apprenticeship Support Australia

Apprentice or Trainee
By entering into a Training Contract, apprentices and trainees agree to:

• Participate in workplace training
• Undertake formal training with Barber Temple
• Complete required learning activities and assessments
• Work toward achieving a nationally recognised qualification

Workplace Supervisor
The workplace supervisor supports the apprentice by:

• Coaching and teaching practical skills
• Ensuring safe work practices
• Monitoring progress and performance
• Providing feedback and workplace evidence to Barber Temple

Supervising Registered Training Organisation (SRTO)
Barber Temple, as the Supervising RTO, will:

• Develop and manage the training plan
• Deliver structured training and assessment
• Monitor progress against the Training Contract
• Provide support to apprentices and employers
• Issue qualifications upon successful completion

We also provide assistance with:

• Training plans and training records
• Recognition of Prior Learning (RPL)
• Language, Literacy and Numeracy (LLN) support
• Progression, completion, and extension advice

Barber Temple delivers flexible, industry-focused training designed to support both apprentices and salons.

Our training model includes:

• Workplace-based training and/or Academy delivery
• Practical, hands-on education aligned to industry needs
• Subsidised workshops aligned to qualification outcomes
• Industry-current educators with strong employer engagement

Apprentices may also attend training at one of our Academy locations.

If you are new to employing apprentices, additional guidance is available through Queensland apprenticeship services.

The Queensland Government oversees apprenticeships and traineeships to ensure compliance and quality outcomes.

Support includes:

• Apprenticeship approvals and oversight
• Employer and apprentice support services
• Dispute resolution assistance

For more information visit the Queensland Government Apprenticeships and Traineeships page here .

Eligible apprentices may receive subsidised training through the User Choice program. For information about eligibility, fees, or enrolment, contact Barber Temple on (07) 3741 6700.

Additional support may be available through:

• Apprenticeship and traineeship support services available here
• Financial assistance programs available here
• Australian Apprenticeship Support Network providers available here

Our team is available to assist apprentices and employers at every stage of the training journey.